Privacy policy

Privacy Policy

Mama Nayture Pty Ltd (ABN 59 678 808 494) ("Mama Nayture," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website (the "Site"), purchase our products, or interact with us. By accessing or using our Site, you agree to the terms outlined in this Privacy Policy.

 

1. Information We Collect

1.1 Personal Information
We may collect personal information when you visit our Site, place an order, subscribe to our newsletter, or otherwise interact with us. This includes:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (e.g., credit card details)
  • Purchase history
  • Any other information you provide voluntarily

1.2 Non-Personal Information
We also collect non-personal information automatically, such as:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our Site
  • Time and date of visits
  • Referring URL
  • Cookies and other tracking data

 

2. How We Use Your Information

We may use your information for the following purposes:

  • Order Fulfillment: To process and deliver orders, manage payments, and provide updates.
  • Customer Communication: To respond to inquiries, send updates, newsletters, and marketing materials.
  • Site and Service Improvement: To analyse user behaviour and improve the functionality of our Site.
  • Fraud Prevention and Compliance: To safeguard against fraud and ensure legal compliance.
  • Marketing: With your consent, we may use your information to promote our products and services.

 

3. Sharing Your Information

3.1 Third-Party Service Providers
We may share your information with trusted third-party providers who assist us with payment processing, shipping, and email marketing.

3.2 Legal Compliance
We may disclose your information if required by law or in response to valid requests by authorities.

3.3 Business Transfers
In the event of a merger, acquisition, or sale, your personal information may be included in the transaction.

 

4. Cookies and Tracking Technologies

4.1 Types of Cookies We Use
Our Site uses cookies to enhance your experience:

  • Essential Cookies: Required for the website to function properly.
  • Performance Cookies: Help us understand how you interact with the Site.
  • Marketing Cookies: Deliver personalised advertisements.

4.2 Managing Cookies
You can adjust cookie settings in your browser. Please note that disabling cookies may affect the Site's performance.

 

5. Data Security

5.1 We implement appropriate technical and organisational measures to protect your information from unauthorised access or disclosure.
5.2 While we take reasonable precautions, no system is entirely secure. You share information at your own risk.

 

6. Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct inaccuracies in your information.
  • Deletion: Request deletion of your personal information, subject to legal obligations.
  • Marketing Opt-Out: Unsubscribe from marketing communications via the link in our emails.

To exercise your rights, contact us using the details provided in Section 9.

 

7. Third-Party Links

Our Site may include links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their policies.

 

8. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with the revised effective date.

 

9. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

Mama Nayture Pty Ltd
Email: hello@mamanayture.com

 

Last Updated: 31 January, 2025.